4QD - DC Motor Control

Ordering and general terms of trading

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You may order directly from the factory using one of the methods below..

We also have distributors in many countries and a list of these distributors is available.

Ordering direct from UK

Several methods of ordering are available.

  1. Shopping Basket
    Ordering by our shopping basket is very easy, wherever you are in the world. The shopping cart is a Romancart shopping cart and allows secure payment via Worldpay or Paypal. You will probably wish to use this. The ordering information you give is accurate and arrives at our sales desk tailored to fit our system, so this is our preferred method.

  2. Email
    You can still order by standard email, sent to Sales. We will email you an invoice and a payment link to complete payment.

  3. By post
    If you prefer to mail us an order and cheque, our address is:

    4QD Ltd.

    36 Greenfields
    PE28 3QH
    United Kingdom

  4. Telephone
    You can order via telephone on 01487 450520. Office hours are 9am - 5pm (UK time), Monday - Friday.

Payment Methods

  1. Credit Card
    We accept Visa, Mastercard, Maestro, JCB and American Express payments.
  2. Paypal
    We accept Paypal payments via the shopping basket.
  3. Cheque
    Cheques must be in Sterling, drawn on any bank having a London branch and made payable to 4QD Ltd.. We will despatch your order once the cheque has cleared.
  4. Bank Transfer
    by arrangement, you can pay by Bank Giro transfer direct to our bank account. Please use the contact button to email us for details.


Most items listed on our internet price list are normally in stock in UK.


All prices are displayed including VAT. We pay VAT on all UK and European pre-paid orders.

Carriage charges

There is an extra charge for carriage:

Area Order below £50.00Order above £50.00
UK £3.95£5.50
Europe £6.00£12.00
Rest of the world £10.00£20.00

All low value (less than £200.00) orders will normally be despatched by standard airmail. Above this tends to be heavier and we use a carrier.

Quantity Discounts

The price of controllers is discounted by 10% if 3 or more controllers are ordered.
The price of accessories manufactured by us is discounted by 5% if 3 or more of the same item are ordered.
There is no quantity discount available on other accessories or components.

The shopping basket will automatically give you the correct price for small quantities of less than 10 off.

You may like to initially contact your local distributor for quantity discounts. Policy of local distributors varies.

We offer larger discounts on quantities of 10 or more, please contact our sales department (use the Contact button in header) for a quote if you will be ordering larger quantities. We have price breaks at 10, 50 and 100 units.

Refund Policy

Under the Consumer Contracts Regulations 2013 you have the right to cancel an order up to 14 days from the date of receipt. You then have a further 14 days to return the goods to us. We will refund you within 14 days of receiving the goods back [or you providing evidence of posting]. If you are returning goods because they are faulty we will refund your postage costs.
To return goods to us please fill out our standard cancellation form which can be downloaded here. Pack the returned goods carefully and then return them and the form to us at the address above.

Ordering from other countries

4QD have distributors in several other countries. Address and contacts list. Or you may prefer to order via our www site.

Important note: importing goods

We know from experience that sending goods to USA (and some other countries) is unpredictable: in theory any goods imported are subject to import duty and packages may be intercepted at port of entry. If so you may be charged duty plus handling and COD charges. This is clearly beyond our control and is a small risk you take on importing goods direct.

Customs officers are more rigorous in certain areas and countries than in others, so you may be charged duty and handling. There is nothing 4QD can do about this and, if a parcel does get intercepted, 4QD cannot assist with clearance nor can we reimburse any money you may have to pay.

Company Registration Details

Registered Name: 4QD Ltd.
Registered at: Companies House, Cardiff
Registered address: Norfolk House, 4 Station Road, St Ives, Cambridgeshire, PE7 5AF, UK [do not use for correspondence]
Registered Number: 9110583

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Document URI: /price/general.html
Last modified: Mon, 22 Jun 2015 12:01:46 BST
Page's Author: Richard Torrens
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